Privacy Policy

Solanar Solutions, LLC ("Solanar," "we," "our," or "us") is committed to protecting the privacy and personal data of our members. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Solanar platform at solanar.click. By registering an account or using any part of the platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use the platform. This policy applies to all users of the Solanar platform regardless of location, and is governed by the laws of the Republic of Singapore.

We collect the following categories of personal and financial data: Account Information - Full name, email address, country of residence, and phone number provided during registration. - Profile settings including your default USDT withdrawal address and Mobile Money number. - Referral code and sponsor/network relationship data. Financial Information - Deposit and withdrawal transaction records including amounts, timestamps, and status. - Wallet addresses and Mobile Money numbers used for transactions. - Investment package activity, daily ROI records, and earnings history. Identity Verification (KYC) - Government-issued identity documents submitted voluntarily for KYC verification. - KYC submission is optional but rewards members with platform Mix Tokens upon completion. Technical and Usage Data - IP addresses, device information, and browser type collected for security and fraud prevention. - Login timestamps and session activity. - Platform navigation and feature usage data for performance improvement. Uploaded Files - Screenshots submitted as proof of deposit are stored securely and accessible only to authorized administrators.

We use your personal data strictly for the following purposes: - Account Management: To create, verify, and maintain your Solanar account. - Transaction Processing: To process deposits, withdrawals, P2P transfers, and referral rewards accurately and securely. - Identity Verification: To verify your identity through optional KYC processes and comply with anti-fraud requirements. - Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, suspicious activity, and financial fraud. - Platform Communication: To send account-related notifications, transaction confirmations, and important platform updates. - Customer Support: To respond to your inquiries, resolve disputes, and provide assistance. - Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the platform. - Legal Compliance: To comply with applicable laws, regulations, and lawful requests from regulatory or government authorities. We do not use your personal data for unsolicited marketing without your explicit consent.

Your data is stored securely using Supabase, a trusted and enterprise-grade cloud database and backend provider. We implement the following security measures to protect your information: - Encrypted Connections: All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security). - Row-Level Security: Database access policies ensure that users can only access data that belongs to them. - Hashed Credentials: Withdrawal PINs and sensitive authentication credentials are stored using secure cryptographic hashing and are never accessible in plain text — not even to Solanar administrators. - Access Controls: Administrative access to user data is strictly limited to authorized personnel on a need-to-know basis. - File Storage: Deposit screenshots and uploaded files are stored in a secure, access-controlled storage environment. While we take all reasonable precautions to protect your data, no system is completely immune to security risks. We encourage you to use a strong password and keep your credentials confidential.

Solanar Solutions, LLC does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. Your data may be shared only in the following limited circumstances: Service Providers We may share data with trusted third-party service providers who assist us in operating the platform, including database hosting, cloud storage, and email delivery services. These providers are contractually bound to handle your data securely and only for the purposes we specify. Legal Requirements We may disclose your personal information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Solanar, our users, or the public. Business Transfers In the event of a merger, acquisition, or sale of all or part of Solanar's assets, your data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy. We will never share your data with advertisers or unrelated third parties without your explicit consent.

Solanar uses minimal, functional cookies to operate the platform effectively. These include: - Session Cookies: Used to maintain your authenticated login state while using the platform. These are temporary and are deleted when you log out or close your browser. - Preference Cookies: Used to remember your settings and platform preferences across sessions. We do not use third-party advertising cookies, behavioral tracking cookies, or cross-site tracking technologies. We do not share cookie data with advertisers or analytics providers beyond what is necessary for platform functionality. You may disable cookies in your browser settings, but doing so may affect your ability to log in and use certain platform features.

As a user of the Solanar platform, you have the following rights with respect to your personal data: - Right of Access: You may request a copy of the personal data we hold about you at any time. - Right to Rectification: You may request correction of inaccurate or incomplete personal data. - Right to Erasure: You may request deletion of your account and associated personal data, subject to our legal and financial record-keeping obligations. - Right to Restriction: You may request that we limit the processing of your personal data in certain circumstances. - Right to Data Portability: You may request your data in a structured, machine-readable format where technically feasible. - Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. - Right to Object: You may object to the processing of your data for specific purposes, including direct marketing. To exercise any of these rights, please contact us at support@solanar.click. We will respond to all valid requests within 30 days.

We retain your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by applicable law. - Active Accounts: Data is retained for the duration of your account's activity on the platform. - Closed Accounts: Upon account closure, we retain transaction and financial records for a minimum of 5 years in accordance with financial compliance and anti-money laundering regulations. - KYC Documents: Identity verification documents are retained for the period required by applicable regulatory standards. - Deposit Screenshots: Upload files are retained for the duration necessary to verify and process the associated transaction, and may be retained longer for dispute resolution or compliance purposes. When data is no longer required, it is securely deleted or anonymized.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will: - Update the "Last updated" date at the top of this policy. - Notify registered users via the platform dashboard or registered email address. Your continued use of the platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your data.

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore. If you are accessing the platform from outside Singapore, you acknowledge that your data may be transferred to and processed in Singapore, and you consent to such transfer in accordance with this policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: Email: support@solanar.click Phone: +1 713 570 7068 Company: Solanar Solutions, LLC — Singapore We are committed to resolving any privacy concerns promptly and transparently.